Complaints procedure Rodger B.V.
Complaints about Rodger B.V.’s products or services must be submitted within a reasonable time, fully and clearly described, after the client has found the defects.
Complaints must be submitted within a reasonable time, fully and clearly described, after the defect or fault has been established.
Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, Rodger B.V. will respond within the 14-day period with a notice of receipt and an indication of when the client can expect a more detailed answer.
All legal relationships to which the entrepreneur is a party are exclusively governed by Dutch law, even if an obligation is wholly or partly carried out abroad or if the party involved in the legal relationship is domiciled there.
Complaints can be addressed to:
Rodger B.V.
Respond to stating: Complaints procedure
Langakker 5c
5371 EV Ravenstein
The Netherlands